Step 1: Define Your Target
Audiences and Objectives

Start by thinking of the big picture for your organization. What specific areas of your business could be improved by the implementation of a faster and more cost efficient training method? Define who you are targeting with StarCast, what you plan to teach them, and what you hope to achieve with your improved training method.

Target Audiences

Divide your target audiences into two groups; Internals, such as employees or new-hires, and Externals, such as customers or dealers. This designation will determine which StarCast Portals you use to deliver your training. StarCast Portals allow your organization to target each group with exactly the content that is relevant to them.

Objectives

With your target audiences in mind, think about your training goals. How can your organization and your target audiences benefit from greater training efficiency?