The most demanding job a software company often encouters is training its own customers. Live classes are costly to hold and force customers to wait on your schedule. Even screen-sharing sessions don’t solve the problem because they still require a “live” person to conduct the meeting and must take place on a pre-set schedule, which can be frustrating for your customer. At StarCast, we have a better way.

Instead, use StarCast to produce full motion video movies with voice narration that show your software in action. Better than printed training manuals, your customer watches a movie that demonstrates screens opening and closing, and sees your software moving from one function to another, along with the voice of an expert explaining exactly how your software works.

This is a much friendlier solution for your customer who can watch the training courses on their own schedule and repeat sections as often as they need.

Making product training available on the web can help speed the sales cycle as your customer realizes they can begin training on your product the day they place an order with you.

Free Training
StarCast’s Public Library Portal allows your customer open access product training from a special page on your website that shows all the classes you offer. Anytime, day or night. If you’d prefer to restrict “free” training courses behind a login and password, use StarCast’s Customer/ Partner Portal.

Training for a Fee
StarCast’s eCommerce Portal allows you to provide webcourses for a fee, which means customer training can become a profit-center for your company. The revenue stream can be significant and your customers will appreciate not having to travel to a live classroom session or seminar to obtain the information they need. Courses can be sold individually, or in packages.